Terms

Operating company

Tohomart Co.,Ltd.

President and Representative Director

KOK LIANG SHEN

Location

Nihonbashi Kabutocho, Chuoku, 17-2, Tokyo

Kabutocho Dai 6 Hayama Bld 4F 103-0026

Phone number

03-5652―8937

Email

info@tohomart.com

Business hours

(Receiving orders) Weekdays : 9:0017:00

* We will consult with the customer with flexibility regarding dates and times for visits and equipment setup.

Timing and method of product payment

(1) Paypal

(2) Credit Card

(3) Alipay

Required charges other than product payment

(1) Consumption tax: We reserve 8%. (Domestic ONLY)

(2) Shipping and handling: Fees may differ depending on weight and product size.

Order expiration date

None in particular.

If we are out of stock we will notify the customer to that effect by phone or email.

Product shipping date

In between 7 working days, after confirming receipt of product payment.

Defective products and returns

If there are discrepancies with your order or defects in the product, we will handle it by refunding your payment, conducting a return or exchange of the product, or switching to an equivalent model.